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Customer Service
Customer service refers to the support and assistance provided to customers before, during, and after they purchase or use products or services. It involves addressing customer inquiries, resolving issues or complaints, and ensuring customer satisfaction. Effective customer service often requires strong communication skills, empathy, patience, and a thorough understanding of the products or services offered. It plays a crucial role in building customer loyalty, maintaining relationships, and enhancing the overall reputation of a business or organization.
